Returns & Exchanges
At Trak Racer, we want to ensure your racing simulator setup meets your highest expectations. If you are not completely satisfied with your purchase, you can return your items within 14 days of delivery for a refund or exchange.
Initiate Your Request
Contact our support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Equipment
Securely pack the items in their original packaging, ensuring all components, manuals, and hardware are included to avoid restocking fees.
Ship the Package
Affix the provided return label or ship via a tracked courier service to our designated warehouse, keeping a copy of your tracking information for reference.
Inspection and Refund
Once our technicians inspect the returned gear for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing