Frequently Asked Questions
Everything you need to know about your ultimate racing setup
What is the typical lead time for simulator cockpits?
Most in-stock simulator cockpits and mounting accessories are processed within 2-3 business days. Transit times vary by region, but typically arrive within 5-7 business days via our premium freight partners.
Are Trak Racer cockpits compatible with my existing peripherals?
Yes, our rigs are designed for universal compatibility. They feature pre-drilled mounting holes for all major brands including Fanatec, Simucube, Thrustmaster, and Logitech.
What is your return policy for sim racing gear?
We offer a 14-day return period for unused items in their original packaging. Please note that due to the size and weight of racing rigs, return shipping costs are the responsibility of the customer unless the item is defective.
Do you offer international shipping?
Trak Racer currently ships to over 50 countries worldwide. We utilize regional warehouses in the USA, Europe, and Australia to minimize shipping costs and customs delays for our global racing community.
What kind of warranty comes with the aluminum profile rigs?
Our TR80, TR120, and TR160 aluminum profile rigs come with a lifetime warranty against structural failure, ensuring your cockpit remains rigid even under high-torque direct drive forces.
Can I upgrade my cockpit later with additional accessories?
Absolutely. The modular nature of our T-Slot aluminum profiles allows you to add monitor stands, keyboard trays, shifter mounts, and motion systems at any time as your sim racing career evolves.